Name: Natalie Weintraub
Name of your practice: Natalie Weintraub, LMT
Location: I work out of my own office in downtown Portland, OR.
Number of LMTs working there: Just me.
How long have you been massaging? Three years.
How long have you taken insurance? Two and a half years.
What type(s) of massage do you do? Trigger point therapy and medical massage.
What’s your favorite part about taking insurance? My favorite part about taking insurance is that it allows more clients to see me frequently. Because I work a lot with pain management, my treatments are most effective when clients can come in every week to work out the most acute symptoms, and then monthly after that for maintenance. I try to offer good rates for those who have to pay out-of-pocket, but nothing beats a $20 copay. People are much more likely to take care of themselves when it doesn’t require a significant budget.
What’s your least favorite part about taking insurance? The most frustrating thing was being told by an insurance company once that a massage by an LMT was not covered because “there is rarely a medical need for a one-hour massage.” Try telling that to my clients!
What do you hope the new ACA laws will accomplish? I don’t want to have to tell my clients that they don’t have coverage for massages, even if they have a doctor’s referral, even if their insurance company had told them otherwise. Anyone who wants to get a massage should be able to, without the need for fancy policy riders. I don’t want cost to be the reason that someone isn’t going to get the healthcare they need.
What would you say to an LMT who is interested in taking insurance? Stay organized! It’s easy to lose track of who you billed, when you billed, and what you billed for when you don’t receive payment on the spot. Make a list. Make several lists. Whatever you need to do to keep track of things.
Are you also an LMT who takes insurance? Answer the survey here!